Clinic Pilot
$8,000/ month
- One live pathway (booking or follow-up)
- English + Clinical Vocabulary
- Weekly review with your champion
- Escalation rules you approve
- Cancel with 30 days’ notice after month 3
Healthcare AI that feels like your clinic
Himcos helps care teams cut no-shows, answer the front desk, and follow patients home — without replacing the systems you already trust.
Solutions
Four pathways that sit beside the EHR you already run. Ingest external documents, prepare the visit, see every site in one warehouse, or connect apps and devices. Start with one.
- Ingest
Intelligent document and lab ingestion
External labs, faxes, and snapshots land in the EHR without re-keying.
- Prepare
AI pre-visit prep and automated SOAP notes
The chart is summarised before the visit, and the SOAP draft waits for a signature.
- Unify
Unified clinical data warehousing and analytics
Utilization, flow, and margins across sites come from one warehouse.
- Connect
Interoperability and FHIR EHR middleware
Apps, devices, and networks connect to the EHR already in place.
Services
Clinical documentation, operations modules, AWS, infrastructure, and data work that sit beside the products above.
Patient clinical history summary
A concise, clinician-reviewed view of labs, notes, and history — ready before the consultant walks in.
View serviceA clear trail to go-live
No big-bang rollout. One pathway, measured carefully, then widened.
- Week 1
Map your flow
We sit with your front desk and consultants to chart how patients actually move through the clinic.
- Week 2–3
Pilot one pathway
Start with appointment booking or post-op follow-up. Measure call volume, no-shows, and staff time saved.
- Week 4
Tune with your team
Clinicians review escalation rules. We adjust tone, languages, and handoff points until it feels like your clinic.
- Ongoing
Expand calmly
Roll out department by department. Monthly reviews keep accuracy high and surprise changes low.
How Himcos compares
Built around how a clinic actually runs, from the front desk through follow-up.
| Feature | Himcos | Generic AI vendor | Build in-house |
|---|---|---|---|
| Setup time | 2–4 weeks to first live pathway | 3–6 months for a full build | Often stalled after discovery |
| Languages | English + Clinical Vocabulary | English-first templates | Depends on who you hire |
| Clinical oversight | Escalation rules you approve | Generic chat scripts | Only if you staff it |
| Ownership | Your data stays in your tenancy | Shared multi-tenant defaults | Full ownership, full burden |
Is Himcos a fit?
We would rather say no early than waste a pilot quarter.
A good fit if
- You run a clinic or hospital with recurring OPD volume
- Front desk spends hours on booking and reminder calls
- Leadership wants measurable no-show and wait-time gains
- You can dedicate one clinical champion for the pilot
Not a fit if
- You need a full EHR replacement
- You only want a chatbot with no escalation path
- There is no owner for process change on-site
- You expect zero staff involvement after go-live
Case studies
Example pathways. Each card names the problem, the approach, and the measures a pilot would track.
- OPD
A clinic: front-desk booking
- Challenge
- Peak-hour phones go unanswered, and patients book elsewhere.
- Approach
- A front-desk agent takes booking calls and sends confirmations for the specialties in the pilot.
- Weekly rate
- No-shows
- Answered at peak
- Calls
- One pathway
- Go-live
- Surgery
A multi-speciality hospital: post-op follow-up
- Challenge
- Nurses spend evenings calling patients on day 3 and day 7.
- Approach
- A follow-up agent runs those check-ins and flags wound concerns for the ward.
- Day 3 and day 7
- Check-ins
- Evening calls
- Nurse time
- Wound concerns
- Escalations
- Diagnostics
A diagnostics centre: open imaging slots
- Challenge
- Same-day MRI slots stay empty after last-minute cancellations.
- Approach
- Ops alerts and an SMS waitlist offer the cancelled slot to the next patient.
- Same-day slots
- Utilisation
- After cancellation
- Waitlist
- One modality
- Pilot
Simple pilot pricing
One pathway, clear monthly fee, clinical champion included. Enterprise hospital packages are scoped after discovery.
Questions clinics ask first
Does Himcos replace our hospital information system?
No. Himcos sits beside your HIS or practice software. We integrate where it helps — appointments, reminders, and escalation lists — and leave clinical records where they belong.
Who reviews what the AI says to patients?
Your clinical champion approves pathways and escalation rules before go-live. Every conversation that needs a human is routed to a named role on your team.
Which languages are supported?
English + Clinical Vocabulary is available in the pilot package. Additional languages can be added after the first pathway is stable.
How is patient data handled?
Clinic data stays in your contracted tenancy. We do not train public models on identifiable patient content from your deployment.
Request a discovery call
Tell us the facility type and the pathway you want to improve. We use that to prepare a 30-minute call.