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Healthcare AI that feels like your clinic

Himcos helps care teams cut no-shows, answer the front desk, and follow patients home — without replacing the systems you already trust.

Clinicians in a hospital corridor

Solutions

Agents, cloud, MVPs, document ingestion, pre-visit notes, and FHIR middleware — pick one pathway and grow from there.

Services

Clinical documentation, operations modules, AWS, infrastructure, and data work that sit beside the products above.

A clear trail to go-live

No big-bang rollout. One pathway, measured carefully, then widened.

  1. Week 1

    Map your flow

    We sit with your front desk and consultants to chart how patients actually move through the clinic.

  2. Week 2–3

    Pilot one pathway

    Start with appointment booking or post-op follow-up. Measure call volume, no-shows, and staff time saved.

  3. Week 4

    Tune with your team

    Clinicians review escalation rules. We adjust tone, languages, and handoff points until it feels like your clinic.

  4. Ongoing

    Expand calmly

    Roll out department by department. Monthly reviews keep accuracy high and surprise changes low.

How Himcos compares

Built around how a clinic actually runs, from the front desk through follow-up.

Comparison of Himcos, generic AI vendors, and building in-house
FeatureHimcosGeneric AI vendorBuild in-house
Setup time2–4 weeks to first live pathway3–6 months for a full buildOften stalled after discovery
LanguagesHindi + English, clinic vocabularyEnglish-first templatesDepends on who you hire
Clinical oversightEscalation rules you approveGeneric chat scriptsOnly if you staff it
OwnershipYour data stays in your tenancyShared multi-tenant defaultsFull ownership, full burden

Is Himcos a fit?

We would rather say no early than waste a pilot quarter.

A good fit if

  • You run a clinic or hospital with recurring OPD volume
  • Front desk spends hours on booking and reminder calls
  • Leadership wants measurable no-show and wait-time gains
  • You can dedicate one clinical champion for the pilot

Not a fit if

  • You need a full EHR replacement
  • You only want a chatbot with no escalation path
  • There is no owner for process change on-site
  • You expect zero staff involvement after go-live

Case studies

Example pathways. Each card names the problem, the approach, and the measures a pilot would track.

  • OPD

    A clinic: front-desk booking

    Challenge
    Peak-hour phones go unanswered, and patients book elsewhere.
    Approach
    A front-desk agent takes booking calls and sends confirmations for the specialties in the pilot.
    Weekly rate
    No-shows
    Answered at peak
    Calls
    One pathway
    Go-live
  • Surgery

    A multi-speciality hospital: post-op follow-up

    Challenge
    Nurses spend evenings calling patients on day 3 and day 7.
    Approach
    A follow-up agent runs those check-ins and flags wound concerns for the ward.
    Day 3 and day 7
    Check-ins
    Evening calls
    Nurse time
    Wound concerns
    Escalations
  • Diagnostics

    A diagnostics centre: open imaging slots

    Challenge
    Same-day MRI slots stay empty after last-minute cancellations.
    Approach
    Ops alerts and an SMS waitlist offer the cancelled slot to the next patient.
    Same-day slots
    Utilisation
    After cancellation
    Waitlist
    One modality
    Pilot

Simple pilot pricing

One pathway, clear monthly fee, clinical champion included. Enterprise hospital packages are scoped after discovery.

Clinic Pilot

₹45,000/ month

  • One live pathway (booking or follow-up)
  • Hindi + English conversations
  • Weekly review with your champion
  • Escalation rules you approve
  • Cancel with 30 days’ notice after month 3
Start a pilot conversation

Questions clinics ask first

Does Himcos replace our hospital information system?

No. Himcos sits beside your HIS or practice software. We integrate where it helps — appointments, reminders, and escalation lists — and leave clinical records where they belong.

Who reviews what the AI says to patients?

Your clinical champion approves pathways and escalation rules before go-live. Every conversation that needs a human is routed to a named role on your team.

Which languages are supported?

Hindi and English are available in the pilot package. Additional languages can be added after the first pathway is stable.

How is patient data handled?

Clinic data stays in your contracted tenancy. We do not train public models on identifiable patient content from your deployment.

Request a discovery call

Tell us the facility type and the pathway you want to improve. We use that to prepare a 30-minute call.

Optional — helps us prepare.

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