Clinic Pilot
₹45,000/ month
- One live pathway (booking or follow-up)
- Hindi + English conversations
- Weekly review with your champion
- Escalation rules you approve
- Cancel with 30 days’ notice after month 3
Healthcare AI that feels like your clinic
Himcos helps Himalayan and Indian care teams cut no-shows, answer the front desk, and follow patients home — without replacing the systems you already trust.
- Clinics live
- 40+
- Patients guided / month
- 12k
- Avg. no-show drop
- 31%
- Clinic NPS
- 4.8★
- Valley Care Hospital
- Himalaya Diagnostics
- Ridge Ortho
- Summit ENT
- Northside Clinic
Three ways we work with clinics
Start with one pathway. Expand only when the numbers — and your team — say it is working.
Front-desk AI
Answer calls, book slots, and triage common questions in Hindi and English — without adding headcount.
Ideal for: Busy OPD clinics with 8+ doctors
See front-desk demoFollow-up coach
Automatic post-visit check-ins, medicine reminders, and escalation when a patient reports red-flag symptoms.
Ideal for: Chronic care and surgery pathways
Explore follow-upOps dashboard
One calm view of wait times, no-shows, and doctor utilisation — so leadership sees problems before patients feel them.
Ideal for: Multi-specialty hospitals
Request walkthrough
A clear trail to go-live
No big-bang rollout. One pathway, measured carefully, then widened.
- Week 1
Map your flow
We sit with your front desk and consultants to chart how patients actually move through the clinic.
- Week 2–3
Pilot one pathway
Start with appointment booking or post-op follow-up. Measure call volume, no-shows, and staff time saved.
- Week 4
Tune with your team
Clinicians review escalation rules. We adjust tone, languages, and handoff points until it feels like your clinic.
- Ongoing
Expand calmly
Roll out department by department. Monthly reviews keep accuracy high and surprise changes low.
How Himcos compares
Built for Indian clinic reality — not a generic chatbot bolted onto a global CRM.
| Feature | Himcos | Generic AI vendor | Build in-house |
|---|---|---|---|
| Setup time | 2–4 weeks to first live pathway | 3–6 months for a full build | Often stalled after discovery |
| Languages | Hindi + English, clinic vocabulary | English-first, limited local nuance | Depends on who you hire |
| Clinical oversight | Escalation rules you approve | Generic chat scripts | Only if you staff it |
| Ownership | Your data stays in your tenancy | Shared multi-tenant defaults | Full ownership, full burden |
Is Himcos a fit?
We would rather say no early than waste a pilot quarter.
A good fit if
- You run a clinic or hospital with recurring OPD volume
- Front desk spends hours on booking and reminder calls
- Leadership wants measurable no-show and wait-time gains
- You can dedicate one clinical champion for the pilot
Not a fit if
- You need a full EHR replacement
- You only want a chatbot with no escalation path
- There is no owner for process change on-site
- You expect zero staff involvement after go-live
Case studies
Same structure every time: challenge, solution, metrics you can verify with the clinic.
- OPD
Valley Care cut no-shows by 28%
- Challenge
- Peak-hour phones were unanswered; patients booked elsewhere.
- Solution
- Front-desk AI handled booking and WhatsApp confirmations for three specialties.
- Fewer no-shows
- 28%
- Calls / month
- 1.2k
- To go live
- 9 days
- Surgery
Ridge Ortho automated post-op check-ins
- Challenge
- Nurses spent evenings calling day-3 and day-7 patients.
- Solution
- Follow-up coach ran structured check-ins and flagged wound concerns to the ward.
- Nurse time saved / week
- 6 hrs
- Check-in completion
- 94%
- Early escalations
- 11
- Diagnostics
Himalaya Diagnostics filled empty slots
- Challenge
- Same-day MRI slots went unused after last-minute cancellations.
- Solution
- Ops alerts plus SMS waitlist filled cancellations within two hours.
- Slot utilisation up
- 19%
- Slots recovered / mo
- 42
- Pilot length
- 3 wks
Simple pilot pricing
One pathway, clear monthly fee, clinical champion included. Enterprise hospital packages are scoped after discovery.
Questions clinics ask first
Does Himcos replace our hospital information system?
No. Himcos sits beside your HIS or practice software. We integrate where it helps — appointments, reminders, and escalation lists — and leave clinical records where they belong.
Who reviews what the AI says to patients?
Your clinical champion approves pathways and escalation rules before go-live. Every conversation that needs a human is routed to a named role on your team.
Which languages are supported?
Hindi and English are available in the pilot package. Additional regional languages can be added after the first pathway is stable.
How is patient data handled?
Clinic data stays in your contracted tenancy. We do not train public models on identifiable patient content from your deployment.
Get the clinic readiness checklist
A short PDF covering staff roles, data access, and the first pathway we recommend for your facility type. We will also schedule a 30-minute discovery call if you want one.