Empowering Automotive CRM and Dealership Management System (DMS)
We help in modernizing automotive CRM, dealership management systems with new features, 3rd Party Integrations and robust Cloud Infrastructure
Components of a Car Dealership Management Software
Car dealership software is an Automotive CRM managing all aspects of dealership operations, including sales, inventory, finance, customer relationship management, service scheduling, parts management, and accounting.
Inventory Management keeps track of vehicle stock, from incoming inventory to the sales floor and beyond. Integrated with the Dealer Management System (DMS), it includes detailed records of vehicle identification numbers (VINs), make, model, trim level, color, options condition and location.
This module facilitates the collection, processing, and evaluation of customer creditworthiness. It integrates with various dealership departments including sales, finance and compliance.
The software often includes features like pre-qualification checks, co-applicant information, employment verification and income validation.
Lead management focuses on capturing, nurturing, and converting potential customers into sales.
Utilizing an Automotive CRM, it involves tracking customer interactions across various channels, enabling dealerships to qualify leads based on factors like interest level, vehicle preference, and budget
User onboarding is designed to guide new users through the system. It includes interactive tutorials, guided walkthroughs, and contextual help features. The goal is to minimize the learning curve, increase user adoption, and make sure that the users quickly leverage the software’s capabilities to enhance their daily tasks.
A connected CRM centralizes customer data, tracking interactions from initial inquiry to post-sale service. This unified view helps sales teams with insights into customer preferences, purchase history and communication history for personalized interactions and efficient follow-ups.
Dashboards visualize key metrics such as sales figures, inventory levels, customer demographics, and financial health.
Through interactive dashboards, dealerships easily track daily, weekly, or monthly performance, identify trends, and measure the effectiveness of sales and marketing campaigns.
3rd Party Platform Integration
We build and maintain APIs for seamless integration with various platforms for real-time data synchronization between the dealership software (both SaaS and dealer-owned) and third-party services.
- Blackbook
- VIN Decoder
- Stripe Payment
- Factory Images
- Website Sync
- Kijiji
- V Auto
- Facebook Marketplace
- Autotrader
- Ebay
- 700 Credit
- Car Gurus
Modern, Cloud-based DMS with Key Integrations
20+
Integrations
Cloud
Native
Subscription Management
(Stripe)
Successful Integrations we offer
- Blackbook provides real-time vehicle valuation data, helping dealerships determine accurate pricing for trade-ins, sales, and purchases.
- By integrating Blackbook, the software can automatically pull up-to-date vehicle values, ensuring pricing accuracy and helping sales teams make informed decisions. This reduces manual data entry and potential errors, leading to a more efficient and transparent sales process.
- A VIN Decoder interprets Vehicle Identification Numbers (VINs) to provide detailed information about a vehicle’s make, model, year, engine type, and other specifications.
- Integrating a VIN Decoder allows the dealership software to automatically retrieve and display comprehensive vehicle details by simply entering the VIN. This saves time, ensures accuracy, and enhances the customer experience by providing precise vehicle information quickly.
- Kijiji is an online classifieds platform where dealerships can list their vehicles for sale.
- Integration with Kijiji allows the dealership software to automatically upload and manage vehicle listings on the platform. This increases the dealership’s visibility, reaching a wider audience, and potentially boosting sales. It also simplifies the process of keeping listings up-to-date.
- Vauto provides inventory management and pricing tools that help dealerships optimize their inventory and pricing strategies.
- Integrating Vauto enables the dealership software to leverage advanced inventory analytics and pricing recommendations. This helps in maintaining optimal inventory levels, making data-driven pricing decisions, and increasing profitability by aligning prices with market demand.
- Facebook Marketplace is a platform where individuals and businesses can buy and sell items, including vehicles.
- By integrating with Facebook Marketplace, the dealership software can automatically post and manage vehicle listings on the platform. This broadens the dealership’s reach, tapping into Facebook’s large user base, and can lead to increased inquiries and sales.
- Autotrader is a popular online marketplace for buying and selling new and used vehicles.
- Integration with Autotrader allows the dealership software to automatically list and update vehicle inventories on the platform. This ensures that listings are always current and maximizes exposure to potential buyers, increasing the chances of making sales.
- eBay is a global online auction and shopping platform, including a dedicated section for vehicle sales.
- Integrating with eBay enables the dealership software to post vehicle listings directly to eBay Motors, reaching a vast audience of potential buyers. This can lead to quicker sales, especially for unique or hard-to-find vehicles, and provides an additional sales channel.
- 700 Credit provides credit report and compliance solutions for the automotive industry, helping dealerships evaluate the creditworthiness of potential buyers.
- By integrating 700 Credit, the dealership software can seamlessly access credit reports and compliance tools within the sales process. This speeds up the financing process, ensures compliance with regulations, and helps the sales team offer appropriate financing options to customers, ultimately enhancing the customer experience and increasing sales.
- Car Gurus is an online automotive marketplace that helps consumers find new and used cars.
- Integrating with Car Gurus allows the dealership software to automatically list vehicles on the platform. This increases the dealership’s online presence and attracts more potential buyers. Listings can be kept up-to-date without manual intervention, ensuring accuracy and saving time. Additionally, Car Gurus provides market analysis and dealer reviews, which can help improve the dealership’s reputation and sales strategies.
- Stripe is an online payment processing platform that handles transactions securely and efficiently.
- By integrating Stripe into the dealership software, dealerships can offer customers a seamless and secure online payment experience. This includes the ability to process deposits, down payments, and full payments directly through the dealership’s website or app. The integration ensures quick and secure transactions, reduces the risk of fraud, and provides customers with multiple payment options, enhancing overall satisfaction.
- Factory Images provide high-quality, manufacturer-approved images of vehicles, showcasing them in their best light.
- Integrating Factory Images into the dealership software ensures that all vehicle listings feature professional, high-quality images. This improves the visual appeal of online listings, attracting more potential buyers. Consistent and accurate images also enhance the credibility and professionalism of the dealership’s online presence, helping to build trust with customers.
- Integrating Website Sync allows for real-time updates of vehicle listings on the dealership’s website. This means that any changes made in the dealership management system, such as price adjustments, new listings, or sold vehicles, are instantly reflected on the website.
- This eliminates discrepancies, reduces manual updates, and ensures that customers always see the most accurate and up-to-date information, enhancing their shopping experience and reducing potential frustrations.
Modernizing Car Dealership Software
We modernize car dealership software to drive efficiency, profitability, and customer satisfaction. Our solutions seamlessly integrate with your existing systems for valuable insights.
Multi-tenancy and Customization
Adding Packages and Modules
Automation
UI/UX
DevOps
Codebase Upgrade
FAQs
An Automotive CRM enhances customer relationship management, optimizes lead tracking, and improves sales processes.
The system offers real-time tracking of inventory, ensuring accuracy and transparency in stock management.
By automating tasks, optimizing workflows, and providing real-time data, the system enables faster, more efficient sales operations.
The DMS integrates with a variety of third-party tools, streamlining workflows, enhancing data sharing, and ensuring smooth, efficient dealership operations without interruptions or complications.
An Automotive CRM collects and analyses customer data across various touchpoints, offering comprehensive insights into buying behaviour, preferences, and engagement patterns, enabling more informed and personalized sales strategies.